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Other University of Waikato Support Resources

Study is important, but...

...there's more than just academic life at the University of Waikato.

Students are supported through a range of services and excellent pastoral care and our size means our students are names, not numbers. From student academic support to on-site health services, counselling and budgeting help, our commitment is to support you through university.


There is a chaplaincy service available at Waikato. The Lady Goodfellow Chapel is set aside for student and staff quiet times of meditation between 8.00-9.00am and 5.00-6.00pm each day Monday to Friday. This service is available to students of all religious backgrounds in the spirit of mutual respect and deepening understanding.

Counselling Services

The University of Waikato provides a counselling service for students who are experiencing difficulties during their studies. We have two trained counsellors, including a full-time Māori Counsellor, to help you whenever something is interfering with your ability to study.You can make an appointment by phoning +64 7 838 4037 or coming in to reception. For full information about our counselling service, visit the Student Counselling Service Webpage.

Disability Support Services

The University of Waikato is firmly committed to providing equity in education and welcomes students with disabilities into all areas of campus life.

The word "disability" is a very broad umbrella term which aims to include people experiencing temporary and permanent conditions, including physical mobility, medical and accident-related conditions, sensory impairments, mental health and learning disabilities.

The Disability Support Service works with the rest of the University to remove barriers to learning for students with disability and to ensure students' learning requirements are being met through the provision of information, support, services and equipment.

For more information, please refer to the Disability Support Service web page or phone 838 4719.

Student Health Services

The Student Health Service is located in the Student Services Building, off Gate One Carpark. To make an appointment, call 07 838 4037, or come into the reception.

New Zealand Students are encouraged to enrol with the Student Health Service GP practice. Enrolled patients are seen for free as far as routine consultations are concerned and have repeat prescriptions done without charge. Non-enrolled patients have to pay a consultation fee to see the doctor depending on whether they have a Community Services Card or not and a consultation fee to see the nurse. They also have to pay a small charge for repeat prescriptions.

Extra charges apply to all students for specific medical examinations (insurance, pre-employment, driving etc) and for travel vaccines and minor surgery. International Students use their compulsory health insurance to pay for medical care at the Student health Service.

A Student Services Levy is paid by all students, which helps to fund the Student Health Service and other student services on campus. The Student Health Service provides a full range of general practice medical services. Please refer to the Student Health Services website for full information about the services provided.

Student Learning Support

Student Learning Support is available to assist students with a wide range of study-related problems. The main focus of Student Learning Support is to help students acquire the skills to become independent, self-directed learners. All enrolled students of the University are welcome in Student Learning Support.

Our experienced and friendly tutors can help students understand and learn;Learning Support can assist with a wide range of study-related problems

  • Time management in academic programmes
  • Taking notes in lectures
  • Reading academic articles or books
  • Understanding assignment instructions and requirements
  • Locating appropriate research material for assignments or tests
  • Planning and structuring assignments
  • Study techniques to prepare for tests and exams
  • Many other types of academic learning skills

There are different types of appointments that students can arrange with Student Learning Support tutors. These include;

  • Individual (private) consultations with a learning tutor
  • Drop-in sessions (private) with a learning tutor
  • Learning skills workshops

In addition, through our website we provide a range of on-line learning support materials, including self-access tutorials, learning skills handouts, and practice materials.

Waikato Students' Union

Waikato Students’ Union Incorporated has been representing the interests of its members since 1977. With more than 10,000 members, WSU have significant bargaining power in University matters, and all WSU services are available to all students of the University of Waikato. The WSU is located at the Student Union Building (SUB) which is situated next to the Village Green/Banks and also in close proximity to the Bus stop. The Opening hours of the WSU office are 8:30 AM to 4:30 PM from Monday to Friday whilst University is open.